Formae Pilates | Now open in St Albans | Book your Taster today!

FORMAE PILATES
FORMAE PILATES
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FORMAE PILATES TERMS & CONDITIONS

GENERAL INFORMATION

New memberships require a minimum 3-month sign-up period per our class booking terms.


Each month, members receive a specific number of credits based on their subscription type, and any unused credits roll over for just one month. To cancel or change their membership, members must provide at least 30 days' notice before the next billing date. The pricing for the Pilates membership is based on the studio operating for 48 weeks each year, allowing for approximately 4 weeks when members may be away or unable to attend. We plan to remain open year-round, closing only during the Christmas period.

 All members are required to sign a fitness liability waiver for safety.

BILLING & PAYMENT

Our Pilates membership options are billed monthly, starting from the date of purchase. Payments are processed automatically through your original payment method. On your bank statement, you may see the charge listed as Stripe rather than FORMAE Pilates. It is the member's responsibility to ensure that all payment information is current and valid. Please remember to review our class booking terms and fitness liability waiver for further details.

CANCELLATION POLICY

Members are required to provide at least 30 days' notice before the next billing date to cancel or change their Formae Pilates membership. Memberships require 30 days' notice to cancel or change. If you cancel your membership after using more than your prorated entitlement, you must pay for any additional classes before the cancellation is completed. Members must submit cancellation requests in writing to info@formaepilates.co.uk. Verbal, WhatsApp/Messenger/Text Messages will not be accepted as notification to cancel, as per our class booking terms. Members must not cancel their direct debit or recurring card payment without first providing the required 30 days' written notice to the studio. Cancelling your payment method does not constitute notice of cancellation. If a member cancels their direct debit or recurring payment without providing the required notice, a £12 administration fee will be charged to cover the costs incurred by the studio. If the member cancels payments without giving the studio 30 days' notice, they understand they will be invoiced for the full outstanding amount, plus the £12 administration fee and any applicable early termination fee. No refunds will be issued for partial billing periods unless otherwise stated. Upon cancellation, all credits must be used by the end of the membership period; they do not roll over to the next month. (For example, if your last payment date was 1st Jan, your credits will expire 31st Jan.) If the member cancels their membership and later decides to rejoin, they will not be able to join on the same membership if it is not available or at the same price — they will need to rejoin at the current membership rate. Additionally, members are reminded to complete their fitness liability waiver prior to any class to ensure smooth participation.

CLASS BOOKINGS & CANCELLATIONS

Members must adhere to our class booking terms and book classes in advance—drop-ins are not permitted. Cancellations made less than 24 hours before class start time will result in lost credits, and no shows will also lead to lost credits. To ensure a smooth experience, cancellations must be made online via the booking system. Please note that any cancellation requests submitted via email or WhatsApp may not be accepted, as the studio team has limited access to these platforms during the teaching day. Additionally, all members are required to sign a fitness liability waiver as part of their Pilates membership.

REFUND POLICY

All sales are final. Please note that FORMAE's class booking terms state that we do not offer refunds on Pilates memberships, except in extenuating circumstances and only after discussion with the studio owner.

CODE OF CONDUCT

At FORMAE Pilates, we expect all members to treat staff and fellow members with respect. Please be aware that by agreeing to our class booking terms, you also understand that FORMAE Pilates reserves the right to terminate a Pilates membership at any time for conduct deemed inappropriate or disruptive, in accordance with our fitness liability waiver.

CHANGES TO TERMS

FORMAE Pilates reserves the right to change these class booking terms at any time and will notify members of any significant changes to the terms via email, including updates related to the fitness liability waiver and Pilates membership.

CANCELLATION POLICIES

Class Bookings & Cancellations

New memberships require a minimum 3-month sign-up period per our class booking terms.


Each month, members receive a specific number of credits based on their subscription type, and any unused credits roll over for just one month. To cancel or change their membership, members must provide at least 30 days' notice before the next billing date. The pricing for the Pilates membership is based on the studio operating for 48 weeks each year, allowing for approximately 4 weeks when members may be away or unable to attend. We plan to remain open year-round, closing only during the Christmas period.

 All members are required to sign a fitness liability waiver for safety.

Private Session Bookings & Cancellations

Our Pilates membership options are billed monthly, starting from the date of purchase. Payments are processed automatically through your original payment method. On your bank statement, you may see the charge listed as Stripe rather than FORMAE Pilates. It is the member's responsibility to ensure that all payment information is current and valid. Please remember to review our class booking terms and fitness liability waiver for further details.

Membership Cancellations

Members are required to provide at least 30 days' notice before the next billing date to cancel or change their Formae Pilates membership. Memberships require 30 days' notice to cancel or change. If you cancel your membership after using more than your prorated entitlement, you must pay for any additional classes before the cancellation is completed. Members must submit cancellation requests in writing to info@formaepilates.co.uk. Verbal, WhatsApp/Messenger/Text Messages will not be accepted as notification to cancel, as per our class booking terms. Members must not cancel their direct debit or recurring card payment without first providing the required 30 days' written notice to the studio. Cancelling your payment method does not constitute notice of cancellation. If a member cancels their direct debit or recurring payment without providing the required notice, a £12 administration fee will be charged to cover the costs incurred by the studio. If the member cancels payments without giving the studio 30 days' notice, they understand they will be invoiced for the full outstanding amount, plus the £12 administration fee and any applicable early termination fee. No refunds will be issued for partial billing periods unless otherwise stated. Upon cancellation, all credits must be used by the end of the membership period; they do not roll over to the next month. (For example, if your last payment date was 1st Jan, your credits will expire 31st Jan.) If the member cancels their membership and later decides to rejoin, they will not be able to join on the same membership if it is not available or at the same price — they will need to rejoin at the current membership rate. Additionally, members are reminded to complete their fitness liability waiver prior to any class to ensure smooth participation.

Code of Conduct

Members must adhere to our class booking terms and book classes in advance—drop-ins are not permitted. Cancellations made less than 24 hours before class start time will result in lost credits, and no shows will also lead to lost credits. To ensure a smooth experience, cancellations must be made online via the booking system. Please note that any cancellation requests submitted via email or WhatsApp may not be accepted, as the studio team has limited access to these platforms during the teaching day. Additionally, all members are required to sign a fitness liability waiver as part of their Pilates membership.

Changes to Terms

All sales are final. Please note that FORMAE's class booking terms state that we do not offer refunds on Pilates memberships, except in extenuating circumstances and only after discussion with the studio owner.

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FORMAE PILATES

Waddington road, st albans, hertfordshire, al3 5EX

07732 258489

Copyright © 2026 FORMAE PILATES - All Rights Reserved.

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